Frequently Asked Questions
What is Home Automation?
“Home automation is simply connecting all the functional elements of your home to a network (Internet) and putting it to work for you.”
Can you explain more?
Okay.Home automation technology lets you control, monitor and track your home from anywhere in the world, using your smartphone, computer, tablet device or using just your voice. Besides providing active real-time control, the devices can also be programmed to respond to external events, without requiring your input.
For instance, controlling your lights from your smartphone is active control, while programming your lights to automatically turn on, when an intruder breaks in, is passive control. When paired up with sources for contextual information (weather, traffic, social media, sensors, usage-patterns, etc.), home automation technology can be used to achieve both forms of control (active and passive), and deliver an unparalleled comfort experience.
What all things can I automate in my home?
Pretty much everything!
The easiest way to enumerate the possibilities is to just look around your home and count all the stuff that’s connected to a grid (electric or network), and pair it up with all the things that can be measured (temperature, humidity, etc.), tracked (door movements, motion, activity, etc.) or controlled (electronic devices). You add them up, and you have the answer to all the possibilities offered by Internet of Things (IoT).f you wish to explore the various home automation possibilities, checkout our concepts.
Why should I automate my home?
We spend so much time and capital to make our homes beautiful, but we spend little to nothing to make them functional.
For instance, every car has sensors that automatically detect intrusion and trigger an alarm; every smartphone has ambient sensors that automatically adjust the brightness based on external lighting; why don’t we have the same for our homes? Why do we still protect our precious homes using just one small piece of metal? Why do we still have inefficient mechanical switches that don’t sense our presence, and have to be turned on/off manually? Home automation technology is what makes your home intelligently functional, like your car or smartphone.
It allows you to control connected appliances, read environmental data, sense intruder movements, change ambience, manage mechanical devices, and do a lot more. It provides you the flexibility to control everything in your home from your smartphone, tablet, computer or using just your voice. In the end, if we spend so much on making the home look good, why can’t we invest a fraction of it in making the home feel good?
Do you manufacture these smart devices?
No. We are smart home enablers; not device manufacturers.
Oh. So, what do you guys actually do?
We procure devices from some of the best home automation brands in the world, test them for quality, and guide you towards installing them in your home. We also provide lifetime support and professional installation on all products purchased through our store.
Great. But is operating a home automation system easy?
Yes, absolutely.
Since we stock products from only the top brands in the world, you get to experience some of the smoothest, most intuitive and well-designed product experiences. We promise to get you rolling in no time.
Do I have to keep my switch always on to operate wirelessly?
Yes. Just like a smartphone can only be turned on instantly if it’s in the “standby mode”, you’ll need to keep all the connected devices in standby mode to operate them remotely.
What happens if the devices don't work as advertised?
If there’s any manufacturing defect with the device, we provide an immediate replacement/refund. In case it’s an integration issue, we make sure we reconfigure the setup and get your system running again. In either case, we ensure it’s a win-win for you.
Is there any guarantee/warranty offered on the products?
Yes. All products purchased from Niotech Smart Solutions Ltd. come covered under standard manufacturer warranty/guarantee, which ranges from anywhere between 2-10 years.
What if I have technical difficulties using the system?
All products purchased from NIOTECH come with FREE Lifetime support. That means, when things go wrong, all you have to do is pick-up the phone and give us a call on: +8809611900351. You can even shoot us an email at: customersupport@theniotech.com Once you send us an email, give us at least 24-48 hours to respond.